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This online privacy policy applies only to information collected through our website and not to information collected offline.
1: Collection
We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.
This policy applies to all information collected or submitted on the Solar Xpress website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
- your name
- address
- phone number
- email address
- credit/debit card details
2: Use and Disclosure
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
3: Data Quality
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
4: Data Security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
5: Openness
The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request product information, or in some cases when you send us an email we will record your email address.
6: Access and Correction
In most cases, you can gain access to the personal information that Solar Xpress holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
By using our site, you consent to our privacy policy.
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