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Grid Connect/Solar Hot Water

Sales Representative

Installation

Knowledge of our product and services

Poor Fair Average Good Excellent

Professionalism

Poor Fair Average Good Excellent

Ability to address your concerns and questions

Poor Fair Average Good Excellent

Awareness of the installation's progress

Poor Fair Average Good Excellent

Promptness of the installation crew

Poor Fair Average Good Excellent

Installation crew professional and courteous

Poor Fair Average Good Excellent

Products/Services

Type of Product/Service

Product/Service meet your needs

Poor Fair Average Good Excellent

Product/Service information supplied

Poor Fair Average Good Excellent

Product/Service price

Poor Fair Average Good Excellent

Please rate the quality of our products

Poor Fair Average Good Excellent

Please rate the quality of our services

Poor Fair Average Good Excellent

Any additional expenses you did not expect?

Yes No

Customer Service

Overall standard of customer service

Poor Fair Average Good Excellent

Staff friendly and helpful

Poor Fair Average Good Excellent

Was it easy and straightforward to purchase?

Yes No

Will you need future help from us?

Yes No

Would you recommend us to other people?

Yes No

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